FAQ - The Sage Hotel

Varies

No. The Sage Hotel does not currently offer vending machines on property. However, our front desk team will be happy to assist with recommendations for nearby convenience stores and late-night essentials.

Yes. Guests can purchase snacks and beverages from the vending area located in the hotel lobby, making it easy to grab a quick bite or refreshment any time during your stay.

Social Restaurant & Market at Front Desk

Varies

Yes. The Sage Hotel features the Social Kitchen + Bar, our on-site bar and lounge, serving drinks and dinner daily from 4:00 PM to 10:00 PM. It’s a great place to relax with a cocktail, beer, or glass of wine after exploring Santa Fe.

4pm-10pm, 4pm-11pm Fri/Sat

Southwest/Mexican

No. The Sage Hotel does not currently offer dedicated vegan breakfast options. Guests looking for vegan-friendly dining are encouraged to speak with the front desk team for nearby Santa Fe restaurant recommendations.

Unfortunately, The Sage Hotel does not currently offer dedicated gluten-free or allergy-friendly breakfast options. Guests with dietary restrictions are encouraged to speak with our front desk team for recommendations on nearby restaurants and cafés in Santa Fe that may better accommodate specific dietary needs.

During booking

Yes. Breakfast is included for registered guests as part of the hotel fee, making it easy to start your day before exploring Santa Fe. Breakfast is served daily from 7:00 AM to 10:00 AM.

7am-10am in the breakfast area

Buffet style with hot and cold options.

TripAdvisor

Email management.

Hotel discounts and company updates.

email res@thesagesf.com

Call FD at 505-982-5952 or email res@thesagesf.com

Yes. If your request is urgent—especially if it involves important medication—you are welcome to call the hotel directly for immediate assistance. Our front desk team will be happy to help as quickly as possible.

Yes, 5 or more rooms.

Yes, unless you book a prepaid rate.

No.

$25.

N/A

Yes. Early check-in and late check-out requests may be available based on hotel occupancy and availability. We recommend contacting the hotel in advance or speaking with the front desk on the day of arrival or departure, and our team will be happy to assist whenever possible.

Only for Prepaid reservations.

Yes, but it only a request

N/A

Yes. The Sage Hotel front desk is open 24 hours a day, so you may check in even if you arrive late at night, including around 11:00 PM. If possible, we recommend letting the hotel know about your late arrival in advance.

Upon request

No. A valid credit card is required to make and guarantee a reservation at The Sage Hotel.

Wonderful! We’d be happy to welcome you to The Sage Hotel in Santa Fe. You can make a reservation online or contact the hotel directly, and our team will be happy to assist you with availability, room options, and any special requests for your stay.

N/A

No. Non-refundable reservations cannot be amended or canceled once confirmed. We recommend reviewing your travel dates carefully before booking, as the full stay amount is charged and remains non-refundable.

Yes. If you would like to shorten or extend your stay, please contact the hotel directly as soon as possible. Changes to reservations are subject to availability and the rate rules associated with your booking.

Yes. If you would like to add additional nights to your reservation, please contact the hotel directly or speak with the front desk team during your stay. Additional nights are subject to room availability and current rates.

Contact the party you booked through

Yes. The Sage Hotel offers baby beds/cribs for guests traveling with infants, and there is no additional charge. We recommend requesting one in advance to ensure availability during your stay.

Yes. A family of three may book a twin room if your child will be sleeping in the existing beds. We recommend confirming room occupancy details with the hotel directly to ensure the room will be comfortable for your stay.

The price of the room doesn’t change if it has less occupants.

Yes

King Size beds and Queen Size beds.

Yes. The Sage Hotel offers plentiful on-site guest parking, providing convenient access for guests exploring Santa Fe and the historic Plaza District.

Yes, It is included in your XX fees

No. The Sage Hotel does not currently offer bike rentals on property. Our front desk team will be happy to recommend nearby rental shops and local ways to explore Santa Fe.

N/A

The Sage Hotel does not currently offer airport transportation. Guests arriving at the airport may reach the hotel by taxi, rideshare services such as Uber or Lyft, or rental car.

Yes. Santa Fe lodging taxes apply to hotel stays and are calculated as a percentage of the total room rate. These taxes apply to all guests and there is no distinction between adults or children.

Yes. Guests are welcome to store their luggage with the front desk before check-in or after check-out. Our front desk team will be happy to assist and securely hold your bags while you enjoy Santa Fe.

Yes. You may leave your luggage with the front desk before check-in or after check-out. Our team will be happy to securely store your bags so you can continue enjoying Santa Fe without carrying your luggage around.

Yes. The Sage Hotel does offer a limited number of connecting rooms. Because availability is limited, we recommend requesting a connecting room in advance, and our team will do their best to accommodate your request.

Yes. Family room availability for July depends on your exact travel dates, but The Sage Hotel does offer family-friendly room options. We recommend booking early, especially during the busy summer season in Santa Fe, to ensure the best availability for your stay.

Yes. The Sage Hotel can accommodate a reservation for 3 adults from March 20–22, subject to availability at the time of booking. We recommend contacting the hotel directly or booking online to confirm room options and rates for your stay in Santa Fe.

Yes.

Yes. Guests must be at least 18 years old to check in and stay at The Sage Hotel. A valid government-issued photo ID and credit card are required at check-in.

Yes. The Sage Hotel features a heated outdoor swimming pool that is open seasonally. It’s a great place to relax and unwind during the warmer months in Santa Fe.

No. The Sage Hotel does not currently offer airport transfer or shuttle service from the airport. Guests may reach the hotel by taxi, rideshare services such as Uber or Lyft, or rental car.

Do Concept Hotels have vending machines?

Is there a vending machine in The Sage Hotel?

Can we buy snacks in case we arrive hungry?

Are there any other options to buy food/drinks at the hotel?

Do Concept Hotels have a bar?

Does The Sage Hotel runs a bar on site? Can I have a drink in the Hotel?

What are the opening hours of the restaurant?

What food/drinks do you offer?

Are vegan options available for breakfast?

I’m gluten-free… do you have something for me? Any options for allergies?

I have to mention my requirements during the booking or is it sufficient to mention these upon arrival?

Is breakfast free for guests?

How does breakfast work?

What kind of breakfast (continental, full english, etc.) do you serve? Buffet, table service, room service?

How can I rate my stay at Concept Hotels?

I would like to leave a complaint. Where I can leave complaint? where can i leave a review?

What benefits do I get from subscribing to the Concept Hotels newsletter?

I need a duplicate invoice from my stay. How can I request one?

Forgot my stuff… who do i talk to?

It is urgent as it is a medicine I need to take, can I call the hotel immediately instead?

Do you give any discount for groups?

Can I pay upon arrival?

Can I add extra services later?

How much does the dinner cost? Lunch how much?

Which extra services do you offer?

Can we request early check-in or late check-out?

Do we receive a receipt after booking?

Can I choose a specific room number or floor?

I would like the highest floor with panoramic view. Please always allocate ground floor for me.

Can I have a room with a view of the TV tower?

I will arrive at 11PM. Will check in be open?

How does room cleaning work during my stay?

How often do you clean the rooms?

Can I book without a credit card?

I want to book.

My confirmation is stating other conditions. What now?

Can I amend or cancel a non-refundable booking?

How can I shorten or extend my booking?

I would like to add more nights to my booking.

How can I cancel my booking?

Do you have baby beds and what’s the price?

We don't need a bed for our child, they can sleep with us. Can I book a twin if we are a family of three?

Why do I have to pay all beds when one bed will be unoccupied?

In a twin room, are the beds two singles?

How long/wide are the beds? E.g. "I'm 2m tall will I have comfortable sleep", Is this the same across all hotels?

Is there parking available directly at the hotel?

Do you have parking on-site? How much does it cost?

Do you have bikes for rent there?

How many bikes for rent do you have in general?

How can I get to the hotel from the Airport?

Do I have to pay a city tax when staying at this hotel?

Can I store my luggage before check-in or after check-out?

Can I leave my bags before check-in or after check-out?

Do you have rooms with connecting doors?

Do you have a family room available for July?

I need a room for 3 adults from 20–22 March in city XYZ

Do children pay full price?

Is there an age limit?

Do you have a pool?

Do you offer airport transfers?

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